Complete Guide for Parents, Players and Staff
Welcome to Ankored! This article will guide you on how to complete your requirements.
Quick Start: What You Need to Know
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You're automatically added to Ankored when you register and pay for your 2025-2026 program in LeagueApps. Your status needs to be Spot Reserved in LeagueApps.
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Check your email for the Ankored invitation after registering
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Use the same email from LeagueApps to log into Ankored
Step 1: Getting Into Ankored
How do I get invited?
You don't need to sign up separately. Once you register and pay for a 2025-2026 program in LeagueApps, you'll automatically get an email invitation to Ankored.
Problems with registration or payment your haven't received an Ankored invite? Contact Support@LeagueApps.com
How do I log in?
- Go to app.ankored.com
- Enter your email and click Log In
- You'll go to LeagueApps - enter your email and LeagueApps password
- Click Sign in with LeagueApps
- You'll see your Ankored profile with your requirements
Forgot your LeagueApps password? Email support@leagueapps.com
Need to change your email?
Your Ankored account uses your LeagueApps email. To change it:
- Go to your Personal Information tab in Ankored
- This takes you back to LeagueApps where you can update your email
- Changes take 15-30 minutes to sync
Step 2: What You Need to Complete as a Player Role in Ankored
Your requirements depend on your age and where you were born:
Every Player Role Must Complete:
- Age Verification (all players)
- ImPACT Baseline Test (all players - costs $20)
Additional Requirements:
- SafeSport Training (players 18 or turning 18 during the season)
- International Player Clearance (if you were born outside the U.S.)
Important: SafeSport and ImPACT are completed in their respective websites. You're asked to upload proof of completion in Ankored for review and approval.
Step 3: Age Verification (Required for all Player roles)
What you'll need:
- Your birth certificate, passport, or government ID
- A headshot photo of the player
How to do it:
- Log into app.ankored.com
- Select your child's profile (parents) or your own profile (18+ players)
- Click Begin Age Verification or Continue Age Verification
- Check that the birth date is correct
- Enter the player's legal name (if different from what's shown)
- Upload a headshot photo
- Choose and upload your proof of age document:
- Birth Certificate
- Government Issued Passport
- Government Issued ID
- Read and check the consent boxes
- Click Submit
What happens next?
- Approved: Your status changes to "Completed" automatically
- Processing: Sometimes it needs review - you'll get an email update
- Not Approved: You'll get an email explaining why (usually wrong birth date)
Wrong birth date? Go back to LeagueApps to fix it. Changes take 10-15 minutes to show up in Ankored.
How to fix birth date in LeagueApps:
- In your LeagueApps dashboard, click Profiles, then My Family Account
- Find the player's name and click Edit
- Update the Birth Date field
- Scroll down and click Edit to save
Need help? Email support@ankored.com
Step 4: ImPACT Baseline Test (Required for all Player roles)
Important notes:
- Costs $20
- Completed on ImPACT's website
- You must upload proof of completion to Ankored
How to do it:
- Go to baselinetesting.com
- Take the Baseline test (costs $20)
- Screenshot one of these as proof in Ankored:
- Completion Certificate (shows name, birth date, test date, "Baseline" result, Confirmation ID)
- Completion Email (from ImPACT with Passport ID)
- Clinical Report (official document with name, Passport ID, birth date)
Upload to Ankored:
- In Ankored, go to your ImPACT requirement
- Click Upload
- Choose your proof document
- Submit for review
What happens next?
- Status shows "Pending Review"
- Admin reviews your upload
- You get an email saying "Approved" or "Not Approved"
- If approved, you're done!
- If not accepted, you can try again
Questions? Email support@ankored.com
Step 5: SafeSport Training (Players 18+ Only)
Important notes:
- Done on SafeSport website
- Your name on certificate must match your Ankored profile name
- Certificate expires after 365 days of completion
How to do it:
- Go to safesporttrained.org
- Create account with the exact same name as in Ankored
- Click Menu (top right), then Catalog
- Find "SafeSport Trained - YOUR ORGANIZATION"
- Click Start and complete the training
- After finishing, click Menu, then Transcript
- Under "Certificates," click Download
Acceptable training types:
- SafeSport Trained
- Refresher 1: Recognizing and Reporting Misconduct
- Refresher 2: Preventing Misconduct
- Refresher 3: Creating a Positive Sport Environment
- Abuse Prevention for Adult Athletes
Upload to Ankored:
- In Ankored, go to your SafeSport requirement
- Click Upload
- Enter completion date
- Select your certificate file (PDF, PNG, or JPEG)
- Click Upload
What happens next?
- Status changes to "Pending Review"
- Admin reviews and approves
- You get email notification when done
Step 6: International Player Clearance
Please direct any ITC-related questions to your League Operator, Team Manager, Club Administrator, or Academy Director/Director of Coaching.
For questions regarding this process, please refer to this link: https://www.ussoccer.com/federation-services/international-clearance
To complete this requirement in Ankored, you’ll need to upload a screenshot of the email response from the Player Status Department confirming that U.S. Soccer has received and/or approved the Clearance request.
Birth Certificates or Passports are not acceptable forms of document.
Understanding Your Status
Your overall status can be:
- Incomplete: You have missing requirements (hover to see which ones)
- Cleared: All requirements completed
- Optional:
Individual requirement status:
- Completed: ✅ Done!
- Incomplete: ❌ Action required on your end
- Pending Review: Your Upload is being reviewed by an Admin for approval
- Expired: 🔄 Need to redo (certificate expired)
- Expiring Soon: ⚠️ Will expire soon, consider renewing
For Team Managers and Club Administrators, and Academy Director/ Director of Coaching
You can view compliance for all your teams:
- Look at the left sidebar for your team groups
- Click the triangle to expand and see all groups
- Click on individual profiles for detailed requirements
Getting Help
Common questions:
"I can't log in"
- Make sure you're using the same email from LeagueApps Registration
- Reset your LeagueApps password if needed
"My birth date is wrong"
- Fix it in LeagueApps (see instructions above)
- Wait 15-30 minutes for it to sync to Ankored
"My requirement was not approved"
- Check your email for the reason
- Re-submit your requirement
"I need help with ImPACT"
- Review this article https://www.ankored.com/knowledge/impact-baseline-test-overview
- ImPACT is a separate system and not integrated with Ankored, for payment or training link questions, contact ImPACT directly https://baselinetesting.com/contact-impact-baseline-test/
"I want to be removed from Ankored"
- Email Support@Ankored.com with your email address and profile name
- Note: This removes all your completed requirements permanently
Contact support:
- Ankored questions: support@ankored.com
- LeagueApps registration/payment: Support@LeagueApps.com
Quick Reference: What Each Role Needs
Player Roles
Role | Age Verification | SafeSport | ImPACT | International Clearance |
---|---|---|---|---|
Over 18 ITC Player | ✅ | ✅ | ✅ | ✅ |
Over 18 Player | ✅ | ✅ | ✅ | ❌ |
Under 18 ITC Player | ✅ | ❌ | ✅ | ✅ |
Under 18 Player | ✅ | ❌ | ✅ | ❌ |
Coach Roles
Role | SafeSport | Background Check | CDC Concussion |
---|---|---|---|
Head Coach | ✅ | ✅ | ✅ |
Assistant Coach | ✅ | ✅ | ✅ |
Additional Roles
Role | SafeSport | Background Check | CDC Concussion |
---|---|---|---|
Team Manager | 🔷 OPTIONAL | 🔷 OPTIONAL | 🔷 OPTIONAL |
Club Administrator | 🔷 OPTIONAL | 🔷 OPTIONAL | 🔷 OPTIONAL |
Academy Director/ Director of Coaching | 🔷 OPTIONAL | 🔷 OPTIONAL | 🔷 OPTIONAL |